Frequently Asked Questions

Everything you need to know about our pro-age beauty solutions.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. International delivery times vary by location but generally arrive within 10-15 business days.

Are your products suitable for sensitive skin?

Yes, all PrimePrometics products are formulated with hypoallergenic, non-toxic ingredients specifically chosen to be gentle on mature and sensitive skin types.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, no questions asked.

Are PrimePrometics products cruelty-free?

Absolutely. We are committed to ethical beauty, meaning none of our products or ingredients are ever tested on animals.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer professional makeup advice?

Yes! Our blog and customer support team provide tailored tips on how to apply our products to enhance your natural beauty at any age.